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Computer Manufacturer HP Announces Recall of Batteries with Potential to Catch Fire

man with his head down cuz of overheated laptop

Computer manufacturer HP has recently announced a recall of tens of thousands of computers it sold between December of 2015 and December of 2017. The recall is in response to reports from customers that the batteries in their laptops became dangerously overheated, in some cases causing substantial property damage and physical injury to owners. Victims of defective or dangerous products may have a claim for money damages against the manufacturer of those products.

Recall requires technician to repair 

According to the Consumer Product Safety Commission (CPSC), the January 2018 recall of HP laptop batteries encompasses roughly 50,000 units sold in the US, as well as thousands more in Canada. The CPSC has received eight reports from customers who have experienced problems with their HP laptop battery. Customers have reported issues with the batteries “overheating, melting, or charring.” One customer suffered a first-degree burn from their overheated battery. At least three others suffered property damage as a result of the overheated battery, totaling $4500.

HP customers can find out if their laptop is included among those being recalled by checking an HP website that lists the affected models and offers instructions on what the affected customers should do to prevent any additional fire risk and receive a replacement. Affected models include the HP Probook 640, the HP ZBook, HP Pavilion, and the HP ENVY. Customers cannot simply swap out the battery themselves but instead must use a software fix to disable the battery and have a technician come out to install a non-combustible battery in person.

Defectively-designed or built products can lead to liability for sellers and manufacturers

Customers who purchase an expensive piece of machinery, such as a laptop, do so under the belief that the manufacturer has spent the necessary time and money testing that product to ensure its safety. When a product is either designed or manufactured in such a way that it poses an unexpected danger to customers, it can be considered a dangerously defective product. Should this defect result in the customer suffering an injury, either physically or by damaging the customer’s other property, that customer may be entitled to money damages.

In New Jersey, product liability claims may be filed against numerous parties in the supply chain, including product designers, component suppliers, manufacturers, or retailers. Customers who have been injured by dangerous or defective products should contact a skilled product liability lawyer to determine their legal options after an injury.

If you or a loved one has been injured by a dangerous or defective product in New Jersey, find out if you should file a claim for damages in court by contacting the knowledgeable and effective New Jersey product liability lawyer Andrew R. Jacobs for a free consultation at 973-532-9681.

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